BATTERIES NOT LINING UP WITH CONTROLLER?

 

Wondering why the batteries you’ve picked up or been gifted aren’t lining up with your new Xbox Series X|S controller?

This issue is likely because the Xbox charging solution you have pertains to the previous XBOX ONE gen controller.

Whilst it’s true that the previous Xbox One controllers can be used with a Series X|S console, this doesn’t necessarily mean that all our XBOX products are interchangeable with each other. 

To further clarify,

We’ve ensured that ALL Xbox One products advertise compatibility with XBOX ONE original, XBOX ONE S and XBOX ONE X. And then anything for SERIES X|S advertising compatibility with only SERIES X|S. Compatibility is presented across all box packaging of our products to help avoid confusion. 

Therefore any XBOX ONE products will be incompatible with the new Series X|S Controllers as the new controllers differ slightly in size to the previous XBOX ONE controllers and thus the battery compartments differing in size also. Which is why none of our XBOX ONE charging docks or battery packs are suitable if you have the brand new Series X|S controllers.

To avoid any further confusion –

If your controller looks like the one over to the left, then you have the XBOX ONE controller. In which case, you’ll need a charging solution that states XBOX ONE compatibility, for your controller.  

And if your controller looks like the one over to the right, you have a Series X|S controller. In which case, you’ll need a charging solution that states SERIES X|S compatibility, for your controller.  

Posted on 9th Sep 2022 by Natasha

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